Customer Support Options:
• ReadySafeGo™ = Most Radios Pre-Programmed & Guaranteed NO DOAs! 30-Day Return Guarantee! (see full Store Terms)
• Orders typically processed within 12-72 hours, if not otherwise specified on homepage. Shipping insurance included on all orders.
• USPS Priority Mail and Flat-Rate have the same delivery times. I use recycled & reused packing materials when possible.
• Packages valued at $500 or more require a delivery signature. I DO ship to USPS PO Boxes! Most GMRS radios not legal in Canada.
• Sorry, no international or APO/FPO shipments at this time, unless you use a package forwarding service such as Stackry.com.
• An additional 3% service fee will apply on refunds, store credits, holds or modifications for packed shipments.
• All payments are processed when order is placed. CA Sales Tax will be added to all California orders.
• Orders with backordered items will show as “On Hold” until processed. Incremental shipping of items available upon request.
• Your Shipping Address MUST match PayPal/venmo account (no shipping address changes for orders with PayPal/venmo payments).
• No refunds for digital products, custom programming services or opened software kits.
• All refunds incur a 4% payment processing fee deduction (of refund amount, 5.5% for Intl. cards) – Purchase wisely!
• Please check the homepage for estimates & progress on my popular backordered items.
• You will get a processing email and then a tracking email when your order is processed and packed.
• ALL Li-ion batteries MUST be sent via Priority Mail: 2 radios or 1 radio + 1 spare battery for 2 batteries total per package.
• Orders with spare batteries (without a radio) must use Priority Mail surface transport, which may take longer (5 lbs. max.)
• Orders exceeding these battery limits may require an additional package with extra shipping fees – I will contact you first.
See full Store Terms before placing ordering! • Contact Me if you have any questions before ordering.
Click Update Cart after changing quantities. Enter Country/State/ZipCode, then click Update Totals to calculate shipping.