Contact Customer Support

BetterSafeRadio is here to provide you with the best emergency SHTF two-way radio gear, info, and programming possible.

You can contact Mark (K6LED / WQXR567) for customer support using one of the methods below with any questions, comments, concerns, sales support or RMA requests, and I’ll respond as quickly as possible.

•••  Please include your Order # for the quickest service! •••

Please check the homepage for backorder shipping status first!

Note: Due to overwhelming demand, I am not able to provide phone support unless there’s a specific problem I need to contact you about after I determine your support need via email or chat. Please email or use one of the other chat messaging options below for all order/product questions & site issues.

Please do NOT email me directly and also use the support email form – They both go to the same place and duplicate requests may slow the response.

Please don’t repeatedly request your order status unless you think I’ve somehow passed your order based on the homepage counts (for your specific radio).

Thanks for your understanding during this period of heavy demand.

Customer Support Options:


Telegram, VIPole & Signal chat options available upon request.

Email Customer Support:

    Please prove you are human by selecting the Plane.

    Mailing Address:

    5318 E 2ND ST # 352
    Long Beach, CA 90803