General BetterSafeRadio Store & Site FAQs
We know what it's like to order a new radio (especially an emergency radio) and have it arrive dead or have to charge it for hours before you can use it. You can use our radios with confidence, right out of the box!
See the 2-Way Radio Info pages for more information about specific radio service/band licensing requirements.
We don’t make bogus range claims that you’re going to get 30+ miles with a 2-5 Watt radio like you see on the cheap blister-pack radios from the superstore, but we think you’ll be pleasantly surprised by how well these pocket radios actually perform.
As well, with our hi-gain whip antenna upgrade or an external mobile-mount or roof/tree-mount antenna (for emergency or base station use), you will see a significantly improved talk range, even when communicating with another stock handheld.
TERA TR-505 TR-500 TR-590 Two-Way Radio FAQs
The TR-500 & TR-590 are FCC Part 90 Certified for use on the LMR (business) bands.
For emergency use or a real SHTF situation, many believe that all bets are off and any Part 90 radio can be used for Part 95 services (GMRS/MURS), but that's technically not true per the FCC rules and it's up to each user to comply with FCC regulations.
These radios are also Part 97 usable on the HAM (Amateur Radio) bands by any licensed operator, when programmed only for Tx on the Ham bands.
See the product pages for the FCC IDs.
Many users report dramatically increased range using our high-gain whip antenna, and we also sell a stealth "stubby" flexible antenna for covert use, two mobile mag-mount antennas for greatly extended use in vehicles, and Ed Fong commercial & ham role-up (and base) antennas, which deliver amazing range and portability. Generally, longer antennas will provide more operating range.
As well, via free programming software and a TERA PRG-50 USB Programming Cable, you can turn this feature on and configure several sensitivity variables to suit your desired operating environment.
See the other FAQ on this page about compatible accessories like our Voyager M1 Headset.
2 - Plug in the USB cable (it should automatically load drivers the first time).
3 - With the radio off, Plug the cable into the radio audio ports on the right side (you have to peel the rubber port cover down to access).
4 - Turn the radio on (just on is fine, no need to turn volume up).
5 - Do a Get or Send in the software - Click "Okay" in the software to start the transfer - the radio will flash - the app will let you know when it's done (only takes a few seconds) and the radio will stop flashing.
6 - Turn off the radio, then unplug the radio side of the cable.
Note: You can find the free TERA programming software on the PRG-50 USB Programming Cable product page.
– While transmitting, you can rotate the channel selector knob to cycle through all 3 power levels. This temporarily changes the power for that transmission only, returning to the level set in memory after you un-key.
– While transmitting, you can press any of the buttons on the keypad to generate DTMF "touch" tones, sometimes used for repeater access and remote control applications. We haven't yet confirmed that the tones are all correct, or which specific keys are for "A, B, C and D", but we know they work.
– The 590 includes a stopwatch function. We do not have it enabled, but it can be when requested as part of a custom programming order or with the free programming software and a TERA PRG-50 USB Programming Cable. The function is accessed by assigning it to one of the side keys.
Stay tuned for more TR-590 tips as we discover them.
Many more questions & answers coming soon!